Hi, Jules Peacocke here.

I want to share our latest information about our reopening on a restricted basis.

  • All stylists have been isolating and social distancing when not at work and REMAIN WELL AND HEALTHY.
  • We have been open for 6 weeks with no incidents.

Our “new normal”

Hairdressing and barbering remains the only personal service industry permitted to trade as long as they can provide the the 4m2 personal space rule. We  feel confident with the following covid-safe restrictions:

  1. We allow only 1 client per stylist in the salon at any one time at present. Previously we could have multiple clients dove-tail in while your colour processes for example and still observe the 4 m2 social distancing rule.
  2. We continue our high standard of sanitisation of chairs, basins, stations and all public salon areas.
  3. Continue to limit number of stylists per location as previously.
  4. Continue with social distancing minimum 4 m2.
  5. Staff continue to wear masks and gloves (gloves not possible when cutting).
  6. No cash transactions – only card transactions accepted
  7. $100 non-refundable deposit required to secure appointment – if you are unable to attend the deposit will go onto your account for use at a later date. No exceptions to this rule.
  8. All clients required to answer screening health questions when making an appointment and when arriving at the salon.
  9. Clients may wear masks for parts of their appointments if they choose.
  10. Clients must come to the salon alone – no children or companions permitted.
  11. Reception staff are still working off-site with reduced access to technology and telecommunications.
  12. Stylists have been given extra time to sanitise themselves and their work spaces before seeing a new client.
  13. Bookings are essential as reception staff are working off site and rosters change at short notice.
  14. Use of the Government Covid-Safe App: we strongly recommend that all clients download the Government’s COVID SAFE phone app.  Our team have downloaded the app to ensure we are able to facilitate fast and effective contact tracing in the event of an outbreak.
mobile showing covid safe app

We kindly ask that you:

  • Please arrive at the agreed time.
  • NO cash please. Bring a credit or EFTPOS card as your payment.  Visa or MasterCard are preferred.
  • Wash your hands and/or apply hand sanitiser as directed by our team before and after each treatment.
  • If asked, please follow direction and wear a face mask.
  • To contact us ahead of time to re-arrange your appointment if you are feeling unwell, have a temperature or if any person in your household has cold symptoms or is self-isolating.
  • Talk to your stylist if you feel uncomfortable with any part of your service.
  • Be patient with us as we navigate new working conditions.
  • Consider downloading the government’s Covid Safe app to assist in contact tracing should an outbreak occur.

Restricted Trading Hours

Wednesday 11 am to 8:00pm

Thursday 11 am to 8:00pm

 Friday 10 am to 6:00pm

Saturday 9 am to 6:00pm

To secure an appointment please call

02 9360 8708 (Darlinghurst), 02 9331 0111 (Potts Point).

If we don’t answer, please leave a message.
We will call you back.

We are doing what we can to:

  • Help you feel safe and confident in our safe salon practices;
  • Help our staff remain employed and earning survival income;
  • Help our suppliers and landlords feel confident that we are doing everything we can to keep the economy functioning as well as possible. 

Thank you in advance for your thoughtful consideration and help.
If you have any questions/concerns feel free to call us or send us a message via email. It will take us longer than usual to respond, but we are monitoring communication channels.

We wish you and your family continued health!

Take care.

Jules Peacocke
Director, Lily Jackson Hair & Makeup

Lily Jackson Hair & Makeup – Darlinghurst
Up to 4 stylists can operate comfortably within the 4m2 safe space.

Lily Jackson Hairdressing – Potts Point
Up to 2 stylists can operate safely providing 4m2 safe space.