covid safe hair salon


Hi, Jules Peacocke here.

I want to share our latest information about our COVID Safe best practices.

  • All stylists have been isolating and social distancing when not at work and remain well and healthy.
  • We have been open since 15th April 2020 with no incidents.
  • We are registered as Covid Safe with Service NSW.

Our “new normal”

We are confident with the following covid-safe restrictions you are in safe hands:

  1. Limit number of stylists per location.
  2. High standard of sanitisation of chairs, basins, stations and all public salon areas.
  3. Maintain with social distancing for clients minimum 4 m2.
  4. Staff will wear masks and gloves where ever possible (gloves not possible when cutting).
  5. Clients must wear masks  – this has been mandated by government as law.
  6. No cash transactions – only card transactions accepted.
  7. $100 non-refundable deposit required to secure appointment – if you are unable to attend the deposit will go onto your account for use at a later date. No exceptions to this rule.
  8. All clients required to answer screening health questions when making an appointment and when arriving at the salon.
  9. Clients must come to the salon alone – no children or companions permitted.
  10. Stylists have been given extra time to sanitise themselves and their work spaces before seeing a new client.
  11. Bookings are essential.
  12. Use of the Service NSW App: we strongly recommend that all clients download the NSW Government Service NSW App.  This app is very helpful to contact tracers in the event of an incident – PLEASE HELP OUR COMMUNITY STAY SAFE.
image showing check in using Service NSW app at Lily Jackson Hairdressing

We kindly ask that you:

  • Contact us ahead of time to re-arrange your appointment if you are feeling unwell, have a temperature or if any person in your household has cold symptoms or is self-isolating.
  • Remain informed and aware of the latest government Covid 19 announcements. Self isolate if you have been to any hotspots even if you are not displaying symptoms.
  • Be patient with us:
    • Covid precautions have changed the way we are working and sometimes require us to adjust rosters at short notice;
    • If we need to ask screening questions;
    • If we take slightly longer to respond to your inquiries.
  • Please arrive at the agreed time.
  • NO cash please. Bring a credit or EFTPOS card as your payment.  Visa or MasterCard are preferred.
  • Wash your hands and/or apply hand sanitiser as directed by our team before and after each treatment.
  • Please follow government advice (and law) and wear a face mask.
  • Talk to your stylist if you feel uncomfortable with any part of your service.
  • Download the Service NSW app to assist in contact tracing should an outbreak occur.

Restricted Trading Hours

Tuesday 11:30am to 7:00pm

Wednesday 11 am to 8:00pm

Thursday 11 am to 8:00pm

 Friday 10 am to 6:00pm

Saturday 9 am to 6:00pm

To secure an appointment please call

02 9360 8708 (Darlinghurst), 02 9331 0111 (Potts Point).

If we don’t answer, please leave a message.
We will call you back.

Thank you in advance for your thoughtful consideration and help.
If you have any questions/concerns feel free to call us or send us a message via email. It may take us longer than usual to respond, but we are monitoring communication channels.

We wish you and your family continued health!

Take care.

Jules Peacocke
Director, Lily Jackson Hair & Makeup

Lily Jackson Hair & Makeup – Darlinghurst
Up to 5 stylists can operate comfortably within the 4m2 safe space.

Potts Point Hair Salon

Lily Jackson Hairdressing – Potts Point
Up to 3 stylists can operate safely providing 4m2 safe space.