Kerasilk Keratin Treatment

Please read these Frequently Asked Questions at the bottom of the page about Keratin Smoothing Treatments and book an obligation free consultation or book your appointment now.

All the info we can give you without seeing you in person!

If you experience even a little bit of frizz, you’ve probably been told by your stylist to try a keratin treatment.

But like most hair products, keratin smoothing treatments are not created equal, nor are they meant for all hair types or textures.  Navigating the wide variety of (and often conflicting) information on salon websites and blogger websites can be completely overwhelming.

So to give you as much information as possible before you commit, here is as much information we can give you without seeing you in person.

1. Know What You’re Asking For

Hair salons, product companies and bloggers use different names for different treatments interchangeably, which is poor practice and totally confusing!

You either have a

  1. Permanent straightening treatment, which straightens out your hair texture by changing the internal structure of the hair strand or
  2. You have a keratin smoothing treatment like Goldwell Kerasilk which helps de-frizz hair, add smoothness and shine, reduces styling times without changing the internal structure of the hair.

If you choose one, you cannot change your mind and have the other as they work against each other.  They are like Kryptonite to Superman: the ingredients in a keratin smoothing treatment will react badly with hair that is permanently straightened and cause it to become weak and brittle.  See our FAQs below for more information.

Within the category of Keratin Smoothing Treatments, there are generally two groups of  treatments:

  1. Those that do not contain harmful chemicals, like Kerasilk from Goldwell, our current preferred keratin treatment.
  2. Those that do. These treatments report a clean ingredient list but in testing, they fail the safe test. There is not enough ongoing testing and monitoring in Australia to keep product companies honest.

If you’re happy with your hair like movement and a bit of body but would love to cut down on frizz, go for a keratin smoothing treatment.

If you want your hair to look pin straight, go for a permanent straightening.

2. You Have to be Okay with Some Sacrifices

There is some downtime and “must-do’s” involved regardless of which treatment you go for.  Please read all of our FAQ’s below.

It is not uncommon to have some change to the colour of your hair whether it be coloured or natural: some clients experience fading, lightening or a change of tone after the treatment. There are a couple of reasons for this:

  1. A clarifying shampoo is used prior to the keratin process to ensure your hair is squeaky clean but this may also remove some colour;
  2. Heat: heat is used to bond the keratin to the hair.  Your stylist will test this first in an inconspicuous part of the hair to assess and then will adjust the temperature and number of passes (ie lower the temperature and increase the number of passes).  If this extends the time of your treatment it may affect the price of your service (because it takes longer).

3. Accept That Results May Vary

In reality, there’s no way to guarantee the results of a keratin treatment on your hair, regardless of the product promises of the keratin supplier.  It doesn’t matter what the “theory is”, people’s hair structure is different and will react differently to the process.

It can depend on

  • how strong the treatment is – generally the stronger the treatment the harsher the chemicals used.  We choose Kerasilk by Goldwell for it’s superior performance, ability to create a bespoke formulation for your hair type and hair smoothing goals (not everyone wants super straight!) and ingredient list that is the better than most.
  • How it is applied;
  • The temperature of the flat-iron;
  • How porous your hair is; and
  • About a gazillion other factors that you or us really can’t control.

But don’t let that scare you!

Just read our FAQs below, do more research, book a complimentary consultation today and  talk openly with our stylists about what your hair smoothing goals are.

Keratin Smoothing
Keratin Smoothing

A: Here are the steps:

  1. We consult with you to assess your hair and your goals
  2. We confirm the expected results and highlight the important things you need to know.
  3. We wash your hair with a clarifying shampoo to ensure that it is squeaky clean and blowdried.
  4. We create your customised keratin formula to achieve the desired results.
  5. Your hair is coated with the keratin solution and allowed to absorb for 15 minutes.
  6. Your hair is then dried with a blowdryer and brush to continue the absorption and coating process.
  7. Your hair is ironed with flat irons at a temperature that’s right for your hair type and goal.
  8. Your hair is then washed with a keratin enhanced shampoo and towel dried.
  9. A Keratin sealing serum is then applied and your hair is dried and ironed again.
  10. You admire your amazing smooth hair and observe the post service requirements.
  11. See you in 12-16 weeks!

A: The only way we can provide you a price is by you attending a consultation in salon.

The high quality products we use and the experience of our stylists make our Keratin Smoothing Treatment a luxury treatment of the highest quality.

Prices start at $363 for short hair and go up according to how much hair you have, the length and amount of time it will take us to complete the service.

For an accurate quote, you need to come into the salon for a complimentary consultation.

Check out our online store for specials.

A: It depends on the hair type, length of hair, amount of hair and overall health of the hair.

Generally speaking:

  • Short hair (above the ear) takes 90 minutes
  • Medium length hair (above the jaw) takes 2 hours
  • Hair below the jaw takes 3 hours or more.

The general process of Keratin Smoothing Treatment is outlined on this page.

A: The first treatment will last 3-5 months but is affected by the following factors:

  • If you use the recommended shampoo, conditioner and treatment products that prolong the life of the Keratin Smoothing Treatment.
  • How frequently you wash your hair.
  • How frequently you colour your hair and they type of colour you have.

Clients who have had more than one Keratin Treatment will generally get 5 months life out of their second and subsequent treatments (with proper care).


What to avoid after a keratin smoothing treatment

It’s vital that you treat your hair in the following manner in the first 48 hours of receiving a Keratin Smoothing Treatment.

  1. Do not wash your hair for 48 hours. 
  2. Avoid creating any creases or dents on the hair like tying your hair up with an elastic or ribbon, or pushing hair off the face with sunglasses.
  3. Avoid tucking your hair in back of your ear and do not wear hats.
  4. It is recommended to avoid going to the gym as this can affect your hair.

Hair colouring

It’s best to colour the hair two weeks after a keratin smoothing treatment. This should be performed in-salon by a professional stylist who is familiar with permanent hair straightening. Bleached hair requires greater precautions since the solutions can react differently depending on the different peroxides on the hair, causing uneven results. Always consult with a professional hair stylist for best results.

Ongoing care and styling

Use the professional keratin safe products recommended to you.  A keratin smoothing treatment is a heat activated treatment not wash and air-dry.  To maintain the smoothness, you must use a hairdryer or irons which take much less time (than if you did not have the keratin treatment).

A: Yes. The solutions do not contain any chemicals that produce formaldehyde or any other cancer-causing substances. Nor do any of the solutions come into contact with your skin.  There is a certain amount of steam generated by the keratin being bonded to the hair but we ventilate our salon to minimise this.

Goldwell Kerasilk uses glyoxylic acid (or a derivative of it) to lock the hair into a straighter position.

The good news: It is 100 percent formaldehyde-free.

Despite toxic ingredients containing formaldehyde causing substances being illegal in Australia, formulations are not closely monitored.  Fortunately Kerasilk from Goldwell has been tested extensively and the company issues a formaldehyde free statement.

A: No.

While many manufacturers says “Yes”, our experience is that there are a significant number of factors that affect outcomes and some may not be within our or your control.

African American hair types are not suitable as the inner structure of their curly hair strands are very strong, too strong for this type of treatment.  Similarly with some of the mediterranean hair types that are coarse and curly, smoothing may be achieved but will still require smoothing with blowdrying and tongs.

Hair that has been bleached (including highlights) will benefit from a Keratin Smoothing Treatment but there may be some change to the colour of the hair which can be addressed two weeks after the treatment.

A: No.

If you colour your hair at a salon, our preference is that it be done at least 2 weeks after the keratin treatment. Applying both chemical treatments simultaneously will result in hair damage, so do them separately to avoid undesirable results.

The manufacturer says you can also get your colour done 2 weeks prior, but that isn’t the best idea since the clarifying shampoo, the keratin complex and application of heat to your hair MAY cause your colour to fade or change.  Why risk it?

Waiting two weeks will ensure the keratin is well and truly sealed into your hair and colour application takes place afterwards with little or no impact to the keratin (maybe with the exception of colour services using bleach).

A: Depends

If the previous service was a true keratin smoothing treatment and not a permanent straightening, then YES, it is fine.

But many clients visit us and really don’t know what type of treatment they had.

To complicate matters, there are some brands of permanent straightening that use Keratin in their product names.

The tell tale sign is how smooth your hair is 5 months after the service: if the entire hair strand from roots to ends starts to kink or frizz then it is likely you had a keratin smoothing treatment.

If however there is definite regrowth of curly or frizzy hair and the rest of the strand is still straight then we recommend you coming in for a strand test with us for a small fee.


Coming soon!